Products

Outside of Physical Venue

Get customers to order anywhere. Aigens provides omni-channel food online ordering solutions for mobile order, mobile-friendly online ordering and QR Order.

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Menu to customers - wherever, whenever

Capture customers on every digital platform (Facebook, Insta, Whatsapp, etc)

New Channel of business: Mobile Online Ordering

  • Allowing Diners to order using their Mobile phones, means that FnB can freely target diners throughout the day to spend, using push notifications, social media etc
  • Enabling Mobile ordering in your restaurant allows you to target new diners based on location/proximity
  • Allowing Mobile Ordering for your restaurant creates a new channel of business for Order-ahead for pickup or Order-ahead for dine-in.
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Promotions on mobile menu attract return customers – increase customer purchase

Revamp your website to be a self-owned F&B online ordering ; Increase customer satisfaction = sales

  • FnB that enable online ordering on their owned websites, reduce the dependency on Aggregators with the associated commissions cost.
  • Enabling Online orders allows FnB owners to target specific tiers of diners for specific promotions. Thereby increasing overall sales and customer loyalty
  • FnB operators and owners that enable online ordering, can redirect costs from paying 3rd party aggregators to do self promotion for direct online orders on their site

Success Cases

Slide Full Stack Solution
Solution
Burger king
Aigens, pro omni-channel online ordering solution for Burger King Singapore which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering improves customer satisfaction and service levels, reducing the trouble of short-staffed and long queues. Orders from different channels handled simultaneously, precisely.
Self-order Kiosk, Smartphone Mobile Ordering, Loyality App
aigens_成功案例_漢堡王_Burger-King
Slide Full Stack Solution
Solution
News - Genki
Aigens provided solutions for Genki Sushi Hong Kong & China which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering service levels reduced the trouble of short-staffed and long queues. Also, with a well developed central hub, orders from different gateways are handled simultaneously, precisely.
Self service Kiosk, Mobile-friendly Online Ordering, Web order and Customer Loyalty App
aigens_成功案例_元気_Genki-Susi

Frequently Asked Questions

Diners can now be more greatly influenced to

aigens_消費更多以及

Spend more

aigens_消費更頻繁

Increase the frequency of spending; when FnB owners/operators constantly engage them on social media platforms, websites, E-mailers & App experience.

FnB Owners/Operators can now allow Diners to place orders on Social Media Ads, Social Media Posts, Homepages, Google Ads, and many more Mobile touchPoints. Imagine every diner catching up on Social Lifestyle Articles, playing mobile games – and the FnB prompting Diner to place an order. This means FnB owners/operators can also save money by making concisely & efficiently targeting the right fit of Diners to the right promotions (e.g. Fastfood single promos Ads to gamers ; family combos Ads on parenting websites ; Japanese meal packages on Japanese lifestyle Social Media Groups)

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A successful track record on getting over 600 outlets Mobile Onlines Orders simultaneunsly in a week

aigens_應用程序介面集成

Seamless API integrations to get on-Premise ordering processs to go Online Off-premise with ease = double the number of orders a day

aigens_免費的營銷諮詢

Marketing Consultation FOC , to kick-start the Mobile Online Ordering

Diner’s can now be more greatly influenced to

aigens_消費更多以及

spend MORE

aigens_消費更頻繁

INCREASE the FREQUECY of spend ; when FnB Owners/ Operators use TARGETED Web Advertising – saving costs and increasing revenue

FnB Owners/Operators can now save money using Targeted Ads. Building your own brand website or using an Aggregator Platform, you can concisely spend Ads to target the right demographics to fit each meal package + RETARGET these diners and UPSell & CrossSell them using Analytics Tools like Google Analytics (GA). All these inhouse easy to use data = increasing customer loyalty & driving user experience (e.g. knowing the lifestyle of your diner, FnB Owners/Operators can target each meal time with the right recommendation to the users’ lifestyle. IN ADDITION – FnB Owners/Operators with Social Media Messenging platforms can push special Menu Orders as part of CRM/Customer Loyalty build. Increased Customer Experience = Increase Orders

aigens_網上訂購/線上訂購

A successful track record on getting over 600 outlets Mobile Onlines Orders simultaneunsly in a week

aigens_應用程序介面集成

Seamless API integrations to get on-Premise ordering processs to go Online Off-premise with ease = double the number of orders a day

aigens_免費的營銷諮詢

Marketing Consultation FOC , to kick-start the Mobile Online Ordering

Minimise Cost, Maximise Profit

Why Are We the Best Choice In the Market

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aigens_Peter-Liu_技術總監-聯合創始人

PETER LIU

CTO / CO-FOUNDER

As a co-founder, Peter has taken the helm of the research and development of Aigens. He is a veteran E-Commerce Architect and brings a wealth of knowledge and insights to the team. Under his leadership, Aigens is currently processing over 36 million transactions with gross merchandise volume run rate of over HK$2.1 billion (US$269 million) annually for its leading food and beverage clients in Asia Pacific.

Peter also believes that employees form the backbone of Aigens’ success. Therefore, he dedicates vast resources in training and employees’ career development, as well as fostering a stimulating work culture.

Peter holds an MBA degree from the Chinese University of Hong Kong and a Bachelor of Science degree majoring in Electrical Engineering and Computer Science from the University of California, Berkeley, the United States of America

了解-Aigens

為何選擇-Aigens

aigens-Hans-Paul

HANS PAUL

CEO / CO-FOUNDER

Hans Paul is the Co-Founder of Aigens, a leading disruptive restaurant technology solutions company in Asia Pacific. Blending his strong technology background in e-commerce and IT consulting, Hans has a vision to create a digital concierge which can offer mass personalized dining experience. Putting vision into action, Hans and his friend Peter Liu founded Aigens in 2012.

Hans spearheads the Company’s business development. He generated a large market share gain in Hong Kong and enhanced the Company’s international portfolio by developing new markets in Singapore, Malaysia and other Asia Pacific region. Under Hans’ leadership, Aigens not only prides itself as the market leader in Hong Kong, it also consistently profitable with significant year-on-year revenue growth.

Hans holds an MBA degree from the Hong Kong University of Science and Technology and a bachelor degree majoring in Statistics and Computer Science from the University of California, Berkeley, the United States of America.